Privacy Policy mrt88 – Data Protection & Player Privacy

Welcome to the mrt88 Privacy Policy. This document explains in detail how mrt88 ("we", "the platform", or "the Company") collects, uses, stores, discloses, and protects your personal data as a registered member or visitor of the mrt88 platform.

Mrt88 treats the privacy of every Malaysian player as a trust we take seriously. From the moment you register an account to every transaction you make via Touch 'n Go eWallet, GrabPay, DuitNow, or any other payment method we offer — all your information is handled to the highest standards of security and privacy.

This Privacy Policy applies to all users of the mrt88 platform, including registered members, guests browsing the website, and anyone who interacts with any mrt88 service via the website or mobile platform.

This policy is reviewed and updated periodically to reflect changes in our practices, legal requirements, or the technologies we use. The latest version is always displayed on this page along with the date of the most recent update.

Mrt88 collects various types of data from users for the purposes outlined in this policy. We only collect data that is necessary and relevant to delivering our services.

We may also collect data from legitimate public sources or trusted third parties (such as identity verification service providers) for KYC verification and fraud prevention purposes.

Mrt88 uses collected personal data solely for the following purposes. We will not use your data for any purpose not listed here without first obtaining your consent.

• Account management: Create, verify, and manage your mrt88 account, including the login process and account security.
• Transaction processing: Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, and handles withdrawals to your account.
• Identity verification (KYC): Verify your identity to comply with anti-money laundering (AML) requirements and other applicable legal obligations.
• Service delivery: Gives you access to all mrt88 platform features including Sports Betting, Live Casino, slots, e-sports, and virtual sports.
• Customer support: Providing assistance and resolving issues reported to the mrt88 support team via LiveChat or WhatsApp.
• Service communications: Sending important notifications about your account, transactions, security updates, and changes to terms that you need to be aware of.
• Marketing (with consent): Send you information about mrt88 promotions, the latest bonuses, and exclusive offers — only if you have agreed to receive such communications.
• Fraud prevention: Detect and prevent fraudulent activity, account abuse, money laundering, and other security threats.
• Analytics and improvement: Analyses platform usage patterns to enhance the user experience and develop new features relevant to Malaysian players.
• Legal compliance: Comply with Malaysian legal requirements and directives from relevant authorities.

Mrt88 does not sell or trade your personal data. However, in certain limited situations, we may share data with the following parties:

• Payment service providers: Data required to process transactions is shared with your chosen payment provider (such as Touch 'n Go or GrabPay) only to the extent necessary.
• Licensed game providers: Basic account information is shared with game providers such as Evolution Gaming or Pragmatic Play to enable you to play within their platforms integrated into mrt88.
• Technology service provider: Companies providing technical infrastructure, web hosting, and cybersecurity services may have limited access to your data within the scope of strict confidentiality agreements.
• Legal authorities: mrt88 may disclose your data to Malaysian authorities if required by a court order, warrant, or other lawful legal requirement.

All third parties we work with are bound by strict confidentiality and data security agreements. They may only use your data within the scope required to perform the specified services.

Your data security is mrt88's top priority. We continuously invest in cybersecurity infrastructure to ensure your data is protected against unauthorized access, loss, or misuse.

Security measures we have in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and mrt88's servers is encrypted using the highest industry standards.
• Two-factor authentication (2FA): Available to all accounts as an additional layer of security.
• 24/7 account activity monitoring: Our automated systems continuously monitor for unusual activity and issue alerts at any sign of unauthorised access.
• Internal access controls: Only authorised mrt88 staff are permitted to access members' personal data, and all access is logged for audit purposes.
• Regular security testing: mrt88's infrastructure undergoes regular penetration testing by independent security experts.
• Secure data backup: Data is regularly backed up to a secure, encrypted location for recovery in the event of an emergency.

Mrt88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mrt88 platform. For more information on managing cookies, refer to your browser's documentation.

Mrt88 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration your account is active and for 5 years after account closure, to meet legal compliance requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Security and audit logs: Retained for 2 years for investigation and security purposes.
• Cookie data: As per the retention periods stated in the cookies table above.

Once the retention period expires or the data is no longer needed, mrt88 will delete or destroy it in a secure and irreversible manner.

As a Malaysian player, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). mrt88 fully respects and supports the exercise of these rights:

To exercise any of the above rights, please contact the mrt88 privacy team via support@mrt88.biz. We will process your request within 30 business days. For complex cases, this period may be extended to 60 days, with notification provided to you.

As part of mrt88's global platform operations, your personal data may be transferred to and stored on servers located outside Malaysia. This typically occurs when we work with international service providers such as casino game providers or technical infrastructure partners.

Mrt88 ensures that any transfer of data outside Malaysia is carried out only when:

• The recipient country or region maintains a level of data protection equivalent to or higher than Malaysia's
• Appropriate data transfer agreements have been put in place with data recipients
• You have given explicit consent for the transfer
• The transfer is necessary for the performance of a contract between you and mrt88

Mrt88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, the technologies we use, business requirements, or legal obligations. Any material amendments will be communicated to you via:

• A prominent notice on the mrt88 platform homepage
• Email notifications to the address registered to your account
• Pop-up notification at login for significant amendments

The updated Privacy Policy will take effect 14 days after notice is given, unless the amendment is required by law and must take effect immediately. Your continued use of the mrt88 platform after the effective date of any amendment will be considered your acceptance of the updated policy.

As a Malaysian player on the mrt88 platform, you always have control over your personal data. Here is a quick summary of what you can do:

To exercise any of the above rights, contact us at support@mrt88.biz or via 24/7 LiveChat.